Terms of Use

Last edited: May 25, 2022

These terms of use govern your use of Lipscore. “Lipscore” includes the website, the administration system provided by Lipscore, all data that is exchanged between you and Lipscore, and all related products and services that are provided by Lipscore. By using Lipscore, you accept these terms of use in full. If you disagree with these terms of use or any part of these terms of use, you must not use Lipscore or the products and services they provide. 

Lipscore uses cookies. By using Lipscore and agreeing to these terms of use, you consent to Lipscore’s use of cookies in accordance with the terms of Lipscore’s privacy policy / cookies policy. 

Definitions

Lipscore Services – Lipscore Services is referring to all the functions and features of the software Lipscore provides, but it does not include the User Content. Lipscore Services are for example the Lipscore.com website, the software for collecting and managing customer reviews, the API, the system for providing reports, etc

User Content – User Content is the actual content that Lipscore is collecting on your behalf, such as ratings, reviews and questions.

License to use website

Unless otherwise stated, Lipscore and/or its licensors own the intellectual property rights to all Lipscore Services, and subject to the license below all these intellectual property rights are reserved. 

By being a customer of Lipscore you have a license to use Lipscore Services and you may view, download, and print material from Lipscore Services for internal use, subject to the restrictions set out below.  

You must not: 

  • Publish intellectual property from any Lipscore services that is not specifically created to be published 
  • Sell, rent or sub-license material from any Lipscore services;
  • Reproduce, duplicate, copy or otherwise exploit material from any Lipscore services for a commercial purpose;

Acceptable use

Review manipulation is NOT tolerated and can result in immediate termination of the contract with Lipscore. Review manipulation includes, but is not limited to: 

  • Flagging / removing unfavorable reviews 
  • Paying an external person/company to write reviews 
  • Employees writing reviews of products they have not purchased 
  • Harvest reviews from other sites that are not a part of the Lipscore network 

You must not use Lipscore in any way that causes, or may cause, damage to the services provided or impairment of the availability or accessibility of the services provided; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. 

You must not use Lipscore or its services to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software. 

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to Lipscore or its services without Lipscore’s express written consent. 

Restricted access

Access to certain areas of Lipscore is restricted. Lipscore reserves the right to restrict access to other areas of the website, or indeed this entire website, at Lipscore’s discretion. 

If Lipscore provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential. 

In the case of gross misconduct or deliberate misuse of Lipscores services Lipscore may disable your user ID and password or otherwise restrict access to the service.

User content

In these terms of use, “your user content” means material (including without limitation text, images, ratings, reviews, product data, audio material, video material and audio-visual material) that you or the users of your website submit to Lipscore, for whatever purpose. 

The ownership of the user content is shared between the author of each individual piece of content and you as a Lipscore customer. The author of the content and you as a customer of Lipscore are free to demand full anonymization of the user content at any time. Deletion of data can only be done by request of the author, or when the relationship between you and Lipscore has ended.  

By uploading your user content you grant a license to Lipscore to process, adapt and aggregate the data for the purpose of publishing on websites and other media controlled by you. You also grant a license to Lipscore to process, adapt, aggregate and publish the user content, internally and externally, as long as the aggregated user content is anonymized and cannot be linked to an individual or to you as a customer of Lipscore.  

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, must not be capable of giving rise to legal action whether against you or Lipscore or a third party (in each case under any applicable law). It is your sole responsibility to make sure that no such content is published through the Lipscore platform at any time.  

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint. 

Lipscore reserves the right to edit or remove any material submitted, or stored on Lipscore’s servers, or hosted or published through our services. 

Not withstanding Lipscore’s rights under these terms of use in relation to user content, Lipscore does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

GDPR Compliance

Lipscores GDPR compliance information is documented here:  GDPR Compliance information

No warranties

Lipscore is provided “as is” without any representations or warranties, express or implied. Lipscore makes no representations or warranties in relation to the services provided or the information and materials provided on Lipscore. 

Without prejudice to the generality of the foregoing paragraph, Lipscore does not warrant that: 

  • The services will be constantly available, or  
  • The information on Lipscore is complete, true, accurate or non-misleading. 

Service levels descriptions, Service credits and uptime guarantees are described in the general Service Level Agreement.

Nothing in Lipscores services constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.

Limitations of liability

Lipscore will not be liable to you: 

  • for any direct loss; or 
  • for any indirect, special or consequential loss; or 
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data. 

These limitations of liability apply even if Lipscore has been expressly advised of the potential loss. 

Exceptions

Nothing in this disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this disclaimer will exclude or limit Lipscore’s liability in respect of any: 

  • death or personal injury caused by Lipscore’s negligence; 
  • fraud or fraudulent misrepresentation on the part of Lipscore; or 
  • matters which it would be illegal or unlawful for Lipscore to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness

By using Lipscore, you agree that the exclusions and limitations of liability set out in this disclaimer are reasonable. 

If you do not think they are reasonable, you must not use Lipscore. 

Other parties

You accept that, as a limited liability entity, Lipscore has an interest in limiting the personal liability of its officers and employees. 

You agree that you will not bring any claim personally against Lipscore’s officers or employees in respect of any losses you suffer in connection with the use of our products and services. 

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Lipscore’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Lipscore as a company. 

Unenforceable provisions

If any provision of this disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this disclaimer.

Indemnity

You hereby indemnify Lipscore and undertake to keep Lipscore indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Lipscore to a third party in settlement of a claim or dispute on the advice of Lipscore’s legal advisers) incurred or suffered by Lipscore arising out of any breach by you of any provision of these terms of use, or arising out of any claim that you have breached any provision of these terms of use.

Breaches of these terms and conditions

Without prejudice to Lipscore’s other rights under these terms of use, if you breach these terms of use in any way, Lipscore may take such action as Lipscore deems appropriate to deal with the breach, including suspending your access to Lipscore, prohibiting you from accessing Lipscore, blocking computers using your IP address from accessing Lipscore, contacting your internet service provider to request that they block your access to Lipscore and/or bringing court proceedings against you.

Variation

Lipscore may revise these terms of use from time-to-time. Revised terms of use will apply to the use of Lipscore from the date of the publication of the revised terms of use. In the event of a revision Lipscore will create a notification on the website, and parties affected by the change will have 60 days to file complaints or claim a revision. Please check this page regularly to ensure you are familiar with the current version.

Assignment

Lipscore may transfer, sub-contract or otherwise deal with Lipscore’s rights and/or obligations under these terms of use without notifying you or obtaining your consent. 

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use.

Severability

If a provision of these terms of use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect. 

Entire agreement

These terms of use, together with the privacy policy, the service level agreement and the contract constitute the entire agreement between you and Lipscore in relation to your use of Lipscores products and services, and supersede all previous agreements in respect of your use of Lipscore. 

Law and jurisdiction

These terms of use will be governed by and construed in accordance with Norwegian Law, and any disputes relating to these terms of use will be subject to the non-exclusive jurisdiction of the courts of Oslo Byfogdembete (The Courts of Norway, Oslo).

Registrations and authorisations

Lipscore is registered with Norwegian Register of Business Enterprises (Brønnøysundregisterene). You can find the online version of the register at http://www.brreg.no. Lipscore’s registration number is 913973720.

Lipscore’s TAX number is 913973720

Lipscore’s details

The full name of Lipscore is Lipscore AS. Lipscore’s registered address is Nedre Slottsgate 15, 0157 Oslo, Norway. You can contact Lipscore by email to mail@lipscore.com.